Read our commonly asked questions
Offon Express provides reliable and fast courier services for local and international shipments. Our services include same-day delivery, next-day delivery, express shipping, and bulk logistics. We also offer special handling for fragile items and tailored solutions for businesses.
No.
You can track your shipment by using the tracking number on our website or via the Offon Express mobile app. You can also contact customer service for assistance.
Delivery charges vary depending on the size, weight, and destination of your package. Use our rate calculator or contact support for an exact quote.
You can schedule a pickup through our website by entering your address and shipment details. Alternatively, call customer support for assistance.
Yes, we provide international courier services to multiple destinations worldwide. Please visit our International Shipping page for more details.
We do not ship prohibited items such as hazardous materials, explosives, or illegal substances. Please check our Terms & Conditions for a complete list of restricted items.
We provide estimated delivery times when booking your shipment. You can also track your shipment for real-time updates.
Yes, Offon Express offers shipment insurance for added peace of mind.
If your shipment is delayed, please check its status with our tracking tool. If further assistance is required, contact our customer service team.